List of 9 frequently asked questions.

• Q. What time should I be at the bus stop with my child?

  Please be at the pick-up / drop-off point at least five minutes before the designated time. In the morning, we ask that you stay with your child until the bus arrives.

• Q. How will I know it is the Running Brook bus?

  The bus company is Local Motion. It will be a standard size, yellow school bus with a laminated Running Brook Camps logo on the window.

• Q. What if I am late getting my child to the stop in the morning?

  If your child is not at the stop when the bus arrives, the driver will wait a minute or so beyond the designated time, but will then need to leave. If you arrive after the vehicle has left, you can try to meet it at the next stop, or you can drive your child to camp.

  
  

  You can also call the Camp Office (781-314-0994) so that one of our staff can get in touch with your child’s bus monitor to arrange an alternate plan if appropriate.

  
  Please do not attempt to get the bus driver to stop the bus.

• Q. What if the bus is running late in the morning?

  We ask that you remain with your child until the bus arrives. It is rare for one of the buses to ever be more than a few minutes late, so we will be in contact with you if it is running later than usual. We will inform you if any official changes are made to improve the bus routes.

• Q. What if someone other than me needs to pick up my child from the bus stop?

  Another adult can pick up your child from the bus stop or Extended Day, as long as you have already approved them on our Authorized Pick-Up form when you completed registration. If they are someone you have not already approved, we ask that you call the Camp Office at 781-314-0994 as soon as possible to add the person to your approved list.

• Q. What if I am late getting to the stop to pick up my child in the afternoon?

  If you are not at the stop when the bus first arrives, we will try to call you as soon as possible to determine an alternative pick-up plan. The bus will need to continue on its route. 
  
  

  If you know ahead of time that you are not going to be at a stop on time, please call the Camp Office at 781-314-0994. A member of our Camp Office team can then help you decide on the best course of action.

• Q. My camper is in the Preschool group - can they ride the bus alone?

  No. In order for a Preschool group camper to enroll in our bus transportation program, they must be accompanied by an older sibling.

• Q. Can my child walk home from the bus stop?

  Our policy is that any campers who have completed 5th grade or higher are allowed to walk home from the bus stop. Younger siblings can walk with them. You must contact the Camp Office first to obtain a Walker Waiver form to be completed prior to our allowing your child to walk home.

• Q. What if I need to change the bus arrangements for my child?

  For your child’s safety, all changes need to be made through the Camp Office. The bus monitor is not responsible for approving changes.
  
  

  Please call the Camp Office at 781-314-0994 and give us two weeks notice of any necessary changes.  We will not offer a refund for the bus or Extended Day fees if changes are requested with less than two weeks notice.